Support
We're a small studio and we read every message. If something isn't working, we'd love to help.
Please include the game name, your device (e.g. iPhone 14 / Pixel 7), and the OS version, plus a short description of the problem. Screenshots help!
Frequently asked questions
Is the game free?
Yes. Our games are free to play, with a few optional in-app purchases (such as extra time or a costume). You never have to buy anything to enjoy the game.
How do I restore a purchase I already made?
In-app purchases are tied to your Apple ID (iOS) or Google account (Android). If you reinstall the game or switch to a new device, sign in with the same account and your purchase will be available again. If a purchase doesn't appear, make sure you're signed in with the account you used to buy it, then contact us and we'll help.
Can I get a refund?
Purchases are processed by Apple and Google, so refunds are handled through them:
- Apple: Request a refund for apps or content (reportaproblem.apple.com)
- Google Play: Get a refund on Google Play purchases
How do I delete my game data?
All of your progress and settings are stored only on your device. To erase them, uninstall the app (or, on the web version, clear your browser's site data). Reinstalling starts you fresh. See our Privacy Policy for details.
Does the game work offline?
Yes — our games are designed to play fully offline, with no internet connection required.
Is it safe for children?
Our games are family-friendly: no ads during play, no chat or social features, and we collect no personal information. In-app purchases are protected by your device's standard purchase controls, which parents can manage (Apple Screen Time / Ask to Buy, or Google Play parental controls). See our Privacy Policy.
I found a bug or have a suggestion.
Wonderful — please tell us! Email huntertitangames@gmail.com and we'll take a look. Your feedback genuinely shapes the games.